Brutal Beard™ FAQ
How long will it take to receive my order?
We do our very best to get your orders out quickly. We are a small business and currently ship regularly 2-3 times per week depending on volume. If you have a special delivery request or would like expedited delivery, please use the Contact Us form to drop us a line and let us know! Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.
What is your Return & Exchange Policy?
We strive for 100% mind blowing satisfaction. We want you to love the products you purchase from us, and if you do not, we will do our best to satisfy you. We can offer exchanges or full refunds on unopened or unused products within 30-days of purchase date. If you have an issue with something you have already used, please use the Contact Us form and let us know what you need! The best way to handle a Return or Exchange is to use the Contact Us form first and let us know what you need! If you really really want to read the policy, please see the Refund, Return & Exchange Policy page here.
Do you accept orders placed from outside the USA?
You bet your Beard we do! We love our International Customers! Be aware that international shipping may take a little longer, but we will get it to you as quickly as possible! Also please be aware that while we have made an effort to apply the correct country tax or VAT during the checkout process, we may not be able to account for all customs or import fees. International customers may be responsible for destination, customs or import fees, at the discretion of your home country government.
Are Brutal Beard™ products available for Wholesale or Resale?
Yes! Please use our Contact Us form or send an email to firstname.lastname@example.org with details of your request and contact information.
Do you Gift Wrap purchases?
We offer special gift sets for Holiday season purchasing starting in mid October and occasionally Limited Edition Sets at various times throughout the year. All gift sets include complimentary gift wrap or gift bags and are shown with the options available for each product. We can provide custom services upon request at any time! Use the Contact Us form to let us know what you would like and we will let you know what options may be available!
I am new to caring for facial hair, where can I learn more?
Congratulations Bearded Brother! The investment in your sexy face hairs is sure to bring you wealth, happiness and immeasurable peace & contentment! We have a few resources that you may enjoy. Check out our Facebook page for some tips and an excellent article written by the Founder of Brutal Beard™. Our Instagram feed has many tips on choosing and using different products. The best resource, for the money is right here on our own website! Click here to visit our Beard IQ page for a collection of posts and articles detailing best practices, good habits and downright mind-blowing information on growing and living your best Beard Life!
What do you like on your Pizza?
Pepperoni, Extra Cheese, Sweet Italian Sausage...What Else?!
Do you play an Instrument?
Ok...this is getting kind of weird, but I'll humor you. Yes. I play the Trumpet, Bass Guitar and will Karaoke like a Bar Rockstar! I really am pretty good...
Dogs or Cats?
Seriously? Like this is even a question?
DOGS. 100% Dogs. They are always happy to see you, they love you no matter what, they will protect you from the evil post man and are more loyal than any creature on earth.
In fact, you really should visit your local Animal Shelter and get one today. Best Dog you will ever find in your life. Click here to find a Shelter near you and make some lucky Doggos day!
If you would rather just help out, please consider making a donation to a non-profit like Bully Ranch in Austin, TX. Bully Ranch specializes in rescuing Bully breed dogs and would love your support!